It’s easy to understand why more and more businesses are taking
a “bring your own device” (BYOD) approach to the smartphones, tablets and
laptops many employees rely on to do their jobs. BYOD can boost employee
efficiency and satisfaction, often while reducing a company’s IT costs. But the
approach isn’t without risk for both you and your staff. So, it’s highly
advisable to create a strong formal policy that combines convenience with
security.
Primary concerns
As an employer, your primary concern with BYOD is no doubt the
inevitable security risks that arise when your networks are accessible to
personal devices that could be stolen, lost or hacked. But you also must think
about various legal compliance issues, such as electronic document retention
for litigation purposes or liability for overtime pay when nonexempt employees
use their devices to work outside of normal hours.
For employees, the main worry comes down to privacy. Will you,
their employer, have access to personal information, photos and other
non-work-related data on the device? Could an employee lose all of that if you’re
forced to “wipe” the device because it’s been lost or stolen, or when the
employee leaves your company?
Important obligations
A BYOD policy must address these and other issues. Each
company’s individual circumstances will determine the final details, but most
employers should, at minimum, require employees to sign an acknowledgment of
their obligations to:
- Use strong passwords and automatic lock-outs after
periods of inactivity,
- Immediately report lost or stolen devices,
- Install mandated antivirus software and other
protective measures,
- Regularly back up their devices,
- Keep apps and operating systems up to date, and
- Encrypt their devices.
The policy also should prohibit the use of public wi-fi networks
or require employees to log in through a secure virtual private network when
connecting via public wi-fi. You may want to forbid certain apps, too.
In addition, you need to spell out your rights to access,
monitor and delete data on employees’ devices — including the types of data you
can access and under which conditions. In particular, explain your wiping
procedures and the steps employees can take to protect their personal
information from permanent erasure.
Protection now
Nearly everyone who works for your company likely has a
smartphone at this point. As such devices integrate themselves ever more deeply
into our daily lives, it’s only natural that they’ll affect our jobs.
Establishing a BYOD policy now can help prevent costly mistakes and potential
litigation down the road. We can provide further information.
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