Hundreds of years ago, prosperous towns managed the various
risks of foreign invaders, thieves and wild animals by fortifying their entire
communities with walls and towers. Today’s business owners can take a similar
approach with enterprise risk management (ERM).
Assessing threats
In short, ERM is an integrated, companywide system of
identifying and planning for risk. Many larger companies have entire
departments devoted to it. If your business is ready to implement an ERM
program, be prepared for a lengthy building process.
This isn’t an undertaking most business owners will be able to
complete themselves. You’ll need to sell your managers and employees on ERM
from the top down. After you’ve gained commitment from key players, spend time
assessing the risks your business may face. Typical examples include:
- Financial perils,
- Information technology attacks or crashes,
- Weather-related disasters,
- Regulatory compliance debacles, and
- Supplier/customer relationship mishaps.
Because every business is different, you’ll likely need to add
other risks distinctive to your company and industry.
Developing the program
Recognizing risks is only the first phase. To truly address
threats under your ERM program, you’ll need to clarify what your company’s
appetite and capacity for each risk is, and develop a cohesive philosophy and
plan for how they should be handled. Say you’re about to release a new product.
The program would need to address risks such as:
- Potential liability,
- Protecting intellectual property,
- Shortage of raw materials,
- Lack of manufacturing capacity, and
- Safety regulation compliance.
Again, the key to success in the planning stage is conducting a
detailed risk analysis of your business. Gather as much information as possible
from each department and employee.
Depending on your company’s size, engage workers in
brainstorming sessions and workshops to help you analyze how specific events
could alter your company’s landscape. You may also want to designate an “ERM
champion” in each department who will develop and administer the program.
Ambitious undertaking
Yes, just as medieval soldiers looked out from their battlements
across field and forest to spot incoming dangers, you and your employees must
maintain a constant gaze for developing risks. An ERM program, while an
ambitious undertaking, can provide the structure for doing so. We can assist
you in managing risks to your business in a financially sound manner.
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